Our privacy commitment: ASAERP has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we will never.

This policy tells you what information we collect from you, what we do with it, who can access it, and what you can do about it. 

Last updated on: 7th November 2023. 

1. Introduction 

This is applicable if you are using our services: 

• Subscribed to an ASAERP account 

• Requested for a demo 

• Contact us for enquiry via e-mail 

We here at Adaptive Seamless Automated  (ASA) Technologies, value your privacy and take serious measures in protecting your personal information and our privacy policy is GDPR compliant. 

This privacy policy provides you with details of how we collect and process your personal data through your use of our site -  https://asaerp.com. 

By providing us with your data, you warrant to us that you are over 13 years of age. 

ASA Technologies  is the data controller and processor, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy). 

This privacy policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

asaerp.com is a property of Adaptive Seamless Automated  (ASA) Technologies, a Nigerian Company registered under the Companies Act, 2020 having its registered office at 42 Farm Road,Mgbuoba ,Rivers Nigeria .

2. Information we collect 

2.1 Contact information 

We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address. 

2.2 Payment and billing information 

We might collect your billing name, billing address and payment method when you make a purchase on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by online payment management intermediary - Flutterwave or Paystack. 

2.3 Information you post 

We collect information you post in a public space on our website or on a third-party social media site belonging to asaerp.com. 

2.4 Demographic information 

We may collect demographic information about you, your business and business needs, events you like, or any other information provided by you during the use of our website. We might collect this as a part of a survey also. 

2.5 Other information 

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. 

3. We collect information in different ways 

3.1 We collect information directly from you 

We collect information directly from you when you make a purchase on asaerp.com, book a demo. We also collect information if you post a comment on our websites or ask us a question through phone or email. 

3.2 We collect information from you passively 

We may use other tracking tools like Google, web analytics, LinkedIN, browser cookies or other external websites for collecting information about your usage of our website. 

3.3 We get information about you from third parties 

For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address. 

4. Use of your personal information 

4.1 We use information to contact you 

We might use the information you provide to contact you for confirmation of a purchase on our website, registration for demo or for other promotional purposes including sending newsletters. 

4.2 We use information to respond to your requests or questions 

We might use your information to confirm your purchase of service, registration for an event. 

4.3 We use information to improve our products and services 

We might use your information to customize your experience with us. This could include displaying content based upon your preferences. 

4.4 We use information to look at site trends and customer interests 

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. 

4.5 We use information for security purposes 

We may use information to protect our company, our customers, or our websites. 

4.6 We use information for marketing purposes 

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products. Or, for example, if you buy our services we enrol you in our newsletter automatically. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.  

5. Sharing of information with third-parties 

5.1 We will share information with third parties who perform services on our behalf 

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of Nigeria. 

5.2 We may share information with our business partners 

This includes a third party who may help us with implementation of the services subscribed by you and only in case we need to use their expertise on your account. Our partners use the information we give them as described in their privacy policies. 

6. Third party sites 

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites. 

6.1 Roles 

The regulation distinguishes two main types of entities: 

1. Data controller: Any entity who determines the purposes and means of the processing of personal data, alone or jointly. As a general rule, every organization is a controller for its own data. 

2. Data processor: Any entity who processes data on behalf of a data controller. 

7. What information about me is stored 

We only store the information necessary for billing and contact purposes. This includes the following: 

- Your Name

- Your Email ID

- Company's Industry

- Company's Address

- Billing Address (of the company/primary user) 

- Phone number of the primary contact person (if shared by the user)

We also store all the data that is requested from you when you signup or "Schedule a demo".

8. Where do you host 

We currently host with Linode  whose servers/data centers are located in USA, Singapore, UK and Germany. 

9. Who can access my ASAERP site 

When you create a site, the site would be created with an "Administrator" user that has a default password for setup. You are required to change the administrator password after a successful site setup.

Any other user created in your ASAERP site, would be able to successfully access your site. ASAERP authentication comes with 2-factor authentication by default, that helps to futher protect your site from unwanted logins.

10. How do you use my data 

Any personal information received will only be used to reply to your queries or fix your bugs (and occasionally send Newsletters which you can opt out of). We do not and never will sell or redistribute your information to any third party. 

We may track your visits to the website through Google Analytics.

11. How can I see all the information that is stored with you 

Initiate a request to download your data that we have stored in our systems through our support channel. 

12. How can I delete all my data that resides with you 

We do not sell your data but for your peace of mind you can request to delete your data from our systems. You can request for data deletion through our support channel. 

Please note that we can't delete certain details related to billing for legal and auditing purposes. 

13. Email Opt-Out 

You can opt out of receiving or unsubscribe our marketing emails. To stop receiving our promotional emails, please email  support@asaerp.com.

It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. 

14. Incorrect/Incomplete Information 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at  support@asaerp.com. We will promptly correct any information found to be incorrect. 

15. Contact Details 

In accordance with Nigeria Data Protection Act, 2023 and rules made there under, the name and contact details of the Data Protection Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us. 

Our full details are: 

Full name of legal entity: Adaptive Seamless Automated  (ASA) Technologies 

Data Protection Officer: Mr. Clement Udi 

Email address: support@asaerp.com 

Postal address: 42 Farm Road,Off NTA Road, 

Mgbuoba, Port Harcourt, 500272 

Rivers State,Nigeria 

Telephone number: +2348035380185

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at:  support@asaerp.com. 

16. Taking care of your Password (Password security) 

asaerp.com ,or any of its staff, will never ask for any password or related information from its customers. You are advised not to keep any written or other record of the password/s so that no third party could access the same. You should not disclose the password to anyone. In order that the passwords become complex and difficult for others to guess the you should carefully choose the alpha numeric passwords with combination of upper case alphabets and numbers and special characters (like @, %, &, ! etc.)

Generally, when you  make a purchase at  asaerp.com, you are required to change your own password once you log into ASAERP. It is recommended that the customers necessarily choose their own passwords carefully such that no unauthorized access is made by a third party.

The password is a private information and must be kept confidential by the owner of the username related to the password. If a password is known by someone other than the owner, that username and password could be misused to access resources and information and possibly with criminal intent—and without notice since they would appear as the registered owner.

We will bear no responsibility for loss caused to you in relation to password theft or unauthorized access due to weak passwords etc. 

17. Updates to this policy 

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. 

18. Jurisdiction 

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of Nigeria.